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     Philippines and Overseas Recruitment Requirements for Manpower, Staffing and HR Jobs
    Title Network Operations Manager
    Role Network Operations Manager
    Category Professional Services
    Location Nigeria
    Company Maine One ,  Vacancies [ - - ] (Posted on Wednesday December 31st,1969 07:33 PM)
    Experience 5 to 7 Years
    Educational Qualification Bachelor's Degree-Graduate Degree (BA, BSc, BCom)
    Skills Interpersonal skills
    Communication Skills
    Thinking Skills
    Collaborating/Teamwork
    Salary - -
    Career Level Mid Career (2+ years of experience)
    Job Type
    Job Status
     Description
    Job Title: Network Operations Manager
    Department: Network Operations
    Reporting Line: Head, GNOC/CLS


    The Network Operations Manager will be responsible for the performance monitoring, problem diagnosis and fault management on the Main One network. Other responsibilities include to:
    Ensure that the status of the MAIN ONE CABLE SYSTEM network is monitored on a 24-hour per day and 7 days a week basis.
    Ensure the achievement of network performance KPIs and that NOC engineers in his organization demonstrate the technical skills and process knowledge to get desired results
    Ensure timely fault diagnosis and problem resolution during shift period
    Monitor the issues escalation and resolution process for outstanding network performance issues.
    Ensure the opening, tracking closing and root cause analysis of trouble tickets for all network events
    Ensure provision of customer feedback on status of network events.
    Ensure Quality Procedures are adhered to.
    Monitoring of SLAs with customers.
    Ensure network performance reports are generated and delivered on time.
    Ensure effective training and development of NOC Engineers, where applicable.

    Competencies:
    Strong technical skills with knowledge of IP/MPLS, DWDM , SDH and other high capacity network solutions

    Required:
    Effective communications skills –Reading & writing skills
    Team oriented and ability to solve complex technical problems
    Leadership & team- management skills
    Proficiency in MS Office and MS Project

    Demands of the Job
    Ability and willingness to work round the clock alongside team when required to and meet tight deadlines
    Willingness to participate in shift rotation for effective 24X7 coverage of network
    Good research skills

    Compensation:
    Gross Salary: USD40,000-70,000 per annum
    Air ticket for self and family, once a year
    Accommodation
    Vehicle for movement between home and offices
    Medical Insurance
     
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